Atelier Commerce
What does customer retention look like when instead of handing out discount codes that train shoppers to wait for a sale, you're rewarding them with real dollar-value store credit they're already motivated to spend? Atelier Commerce is a New York lifecycle marketing agency for emerging and mid-market DTC brands. We design interconnected ecosystems where every channel pulls from the same customer data, and growth compounds instead of leaking between tools. We organize the work around three lifecycle pillars: • Growth Marketing. Paid media, SEO, and acquisition tuned to the customers worth keeping — with Rise.ai gift card campaigns and referral programs that turn existing customers into a cost-efficient acquisition channel. • Retention Marketing. Klaviyo-led email and SMS programs wired to Rise.ai workflows so store credit rewards, cashback incentives, and gift card reminders trigger automatically at the moments that drive the next purchase. • CRO & Experience. Shopify and BigCommerce site work with Rise.ai's store credit wallet, branded gift card experience, and return-to-store-credit flows built in — turning refunds into retained revenue instead of lost sales. Where we go deep • Paid media. Full-funnel Meta, Google, TikTok, and emerging channels, with gift card campaigns and seasonal store credit offers used as high-converting acquisition and reactivation tools. • Email, SMS & store credit lifecycle. Klaviyo flows triggered by Rise.ai events — credit earned, credit expiring, gift card sent, referral completed — so every message gives customers a concrete, dollar-denominated reason to return. • Branding & web design. Figma-led design systems with fully branded gift card designs, store credit wallet displays, and bulk gifting experiences built natively into the storefront and email creative. • CRO and physical mail. Connected to the same ecosystem, measured against customer lifetime value. We deploy Rise.ai to replace margin-eroding discounts with a store credit economy that keeps revenue in the brand, brings customers back faster, and compounds loyalty over time. Let's build something worth talking about.