At Rise, we’re committed to building the future of retention – one that’s seamless, omnichannel, and fully integrated into how today’s customers shop. That’s why we’re thrilled to announce our newest feature: Mobile Wallet Pass.
Now, Rise merchants can offer customers the ability to add store credit and gift cards directly to their Apple or Google Wallet. This simple but powerful feature transforms the redemption experience, especially in physical retail environments, while unlocking a new layer of brand visibility and customer engagement.
Why Mobile Wallet Pass Matters
Gift card and store credit redemption is the moment your retention strategy becomes real. It’s when customers return, repurchase, and re-engage with your brand. But until now, redemption – especially in-store – hasn’t always been frictionless. Customers lose emails and forget codes, resulting in a loss of redemption opportunities.
Rise’s Mobile Wallet Pass solves these common retail and ecommerce pain points. By placing branded store credit and gift cards in the customer’s everyday wallet app, redemption becomes as easy as tapping a phone. No searching, no remembering – just seamless shopping.
Here’s how Mobile Wallet Pass is changing the game for ecommerce and brick-and-mortar retailers.
01
Higher Redemption Rates Through Frictionless Access
With Mobile Wallet Pass, customers can:
- Add store credit and gift cards to their Apple or Google Wallet with a single tap
- Access them at checkout just like they would a credit card
- See real-time balance updates after each transaction
No more digging through email threads or forgotten promo codes. Store credit is always visible, accessible, and ready to use.
And for merchants? That means more redemptions, more repeat purchases, and more opportunities to build long-term loyalty.
02
Powerful Engagement With Push Notifications
Mobile Wallet Pass isn’t just about access; it’s a communication channel. Merchants can now use push notifications to engage customers with timely, relevant updates that drive action:
- Balance reminders:
Automatically remind customers of outstanding store credit. - Expiration nudges:
Send reminders before store credit expires, while offering re-engagement incentives. - Location-based alerts:
Notify nearby customers of special in-store offers or prompt them to use their wallet pass.
The best part? You can automate all of this communication with sophisticated workflows inside your Rise dashboard.
03
Seamless Omnichannel Experience
In today’s retail environment, customers expect a consistent experience across digital and physical touchpoints. Mobile Wallet Pass is a leap forward in creating holistic omnichannel infrastructure.
Let’s say a customer earns store credit from an online purchase. With one tap, they can add that credit to their mobile wallet and then redeem it in-store just as easily. For merchants with physical locations, this is a game-changer.
Fortunately, Rise integrates with an expanding range of POS systems, helping you create one connected journey, wherever your customers shop.
04
Enhanced Brand Visibility
When your store credit or gift card lives in a customer’s wallet app – right next to their debit and credit cards – your brand gets daily visibility.
Rise’s customization options let you tailor the pass to match your branding. Choose your colors, logo, and images to create a polished, premium presence in customers’ everyday lives.
It’s a small touch with a big impact that keeps your brand top of mind between purchases and reinforces loyalty.
The Bigger Picture: Rise’s Vision for Unified Retention
Mobile Wallet Pass isn’t just a new feature. It’s part of our broader mission to centralize and simplify retention for modern merchants. We believe store credit and gift cards should live in a unified, branded wallet that’s always accessible, up-to-date, and driving engagement.
And we’re just getting started. This is the foundation for smarter engagement and an omnichannel experience that feels truly connected.
Get Started With Mobile Wallet Pass Today
Mobile Wallet Pass is available now for all Rise merchants. Whether you operate exclusively online or have a network of physical stores, this feature unlocks new possibilities for customer connection, retention, and brand exposure.
Ready to activate Mobile Wallet Pass?
Get in touch or visit your Rise dashboard to learn more.
A better, simpler, and smarter way to retain your best customers.
