Introduction
Most loyalty programs have a visibility problem. Customers earn rewards, forget about them, and shop elsewhere, not because they don't care, but because their balance was buried in an account page they never thought to visit.
The Rise.ai Loyalty Widget fixes that. It lives directly on your storefront, surfacing each customer's available balance and earning opportunities the moment they're browsing, not after they've already left.
Rewards That Show Up, So Your Customers Come Back
The Loyalty Widget is a fully native Shopify theme extension that puts store credit, gift card balances, and earning opportunities front and center across your store pages. No extra builder. No separate setup. It's on-theme from day one.
Here's what your customers see, based on where they are in their journey with your brand:
Visitors See a Reason to Sign In
First-time visitors get a teaser view, a nudge that shows what's waiting for them when they create an account. It's a low-friction, high-value prompt that turns anonymous browsers into members before they even reach checkout.
Members See What They've Earned, and What They Can Earn Next
Once a customer is logged in, the widget shifts into full view: their current store credit balance, any gift cards on their account, and the ways they can earn more. It keeps your loyalty program top of mind at exactly the right moment, while they're actively shopping, not while they're already gone.
Gift Card Balances, Finally Surfaced at the Right Time
Here's what makes the Loyalty Widget genuinely different: it's the only loyalty tool that shows gift card balances alongside store credit in one unified view.
Other platforms show one or the other. Rise.ai shows both, because your customers shouldn't have to dig through their inbox to find out what they have to spend.
What Makes the Loyalty Widget Different
Built Into Your Theme, Not Bolted On
The Loyalty Widget is a native Shopify theme extension, which means it lives in your existing theme without any third-party widget builders or custom code. There's no separate installation flow, no compatibility guesswork, and no design inconsistencies. It looks like your store because it is your store.
Visible Across Every Page, Not Just the Account Tab
Most loyalty programs are one click away from invisible. The Loyalty Widget travels with your customers as they browse, across product pages, collection pages, wherever you choose to place it. The moment they're thinking about buying is the moment they see what they have to spend.
One View for Every Balance Your Customer Holds
Store credit. Gift cards. Earning opportunities. The Loyalty Widget brings all of it into a single, clean interface. No fragmented experiences. No "check your other account page." Just clarity, which drives redemptions.
Adapts Automatically to Every Customer State
The widget isn't static. It reads the customer's current state and serves the right experience:
- Visitor, Teaser view encouraging sign-in
- Member with no credit, Earning opportunities and how to get started
- Member with a balance, Current credit, gift card balances, and next steps
No manual configuration per segment. It handles the logic so you don't have to.
How It Works
- 1. Configure Your Earning Rules
Set up the ways customers can earn, purchases, referrals, reviews, milestones, using Rise.ai's existing workflow builder. The widget surfaces those rules automatically. - 2. Install as a Shopify Theme Extension
No custom code, no separate builder. Add the Loyalty Widget directly from your Shopify theme editor and choose which pages it appears on.
The Results Speak for Themselves
Customers who can see their available balance are significantly more likely to redeem. And customers who redeem are significantly more likely to return.
Hiding your loyalty program behind an account page is a conversion leak. The Loyalty Widget closes it.
> "Rise.ai changed the way our customers engage with our store credit. The visibility alone drove redemption rates we hadn't seen before."
> Rise.ai Merchant
Loyalty That Works While Your Customers Shop
Your rewards program should be doing its job every time a customer visits your store, not sitting idle on an account page most of them never open.
The Loyalty Widget keeps your brand's generosity visible, your customers engaged, and your rewards program earning its place in your stack.
Start With the Loyalty Widget
Conclusion
Your rewards program should be doing its job every time a customer visits your store, not sitting idle in one place most of them never check. The Loyalty Widget surfaces your customers' point balance and rewards status wherever they already are:
- Storefront widget - visible on every page of your store
- Dedicated rewards page - a central hub for points, tiers, and redemptions
- Customer account - rewards status right where customers manage their orders
- Mobile pass - loyalty details saved directly to their phone
It's a full suite of touchpoints, so your brand's generosity stays visible, your customers stay engaged, and your rewards program earns its place in your stack.
Your rewards program should be doing its job every time a customer visits your store, not sitting idle on an account page most of them never open. The Loyalty Widget keeps your brand's generosity visible, your customers engaged, and your rewards program earning its place in your stack.
FAQs
Is the Loyalty Widget available on all Rise.ai plans?
The Loyalty Widget is available for all Rise.ai plans. Check your current plan or reach out to our team to confirm eligibility.
Does the widget require any custom development?
No. It’s built as a native Shopify theme extension ,you add it directly from your theme editor without writing a single line of code.
Can I control which pages the widget appears on?
Yes. You choose exactly where the widget lives across your store ,product pages, collection pages, the homepage, or all of the above.
Does it work with my existing Rise.ai store credit and gift card setup?
Absolutely. The Loyalty Widget connects to your existing Rise.ai account balances and earning rules automatically. No duplicate configuration required.
What happens if a customer has both store credit and a gift card?
The widget surfaces both balances in a single unified view ,so your customer always knows exactly what they have to spend, without having to check multiple places.
Does the widget update in real time?
Yes. Balances and earning opportunities reflect the customer’s current state, so there’s no lag between earning and seeing.
