We are excited to announce our new tech integration with Narvar. This integration will simplify returns, enabling merchants to retain revenue and grow customer relationships.
Merchants using Narvar’s returns platform can now offer their customers the option to receive an instant refund in the form of Rise.ai store credit.
Narvar’s comprehensive post-purchase platform empowers 1200+ of the world’s most admired brands including Sephora, Patagonia, Levi’s, Sonos, Warby Parker, Home Depot, LVMH, and L’Oréal, to deliver transparency, build trust, and grow customer lifetime value.
Recognized multiple times by Fast Company as one of the most innovative companies, Narvar simplifies the everyday lives of consumers.
- Boost conversion via reliable delivery estimates – Build confidence and drive additional revenue by setting clear delivery expectations before purchase.
- Post-purchase consumer journeys that build trust – Deliver an engaging, on-brand post-purchase order tracking experience that drives revenue, reduces WISMO calls, and builds loyalty.
- Engaging messages for all the moments that matter – Drive repeat customers by building trust and rapport through proactive communication, at every step of the journey.
- The ultimate in returns convenience – Offer consumers unmatched returns convenience with the choice of at-home pickup or drop-off at 200,000+ locations – no boxes, no labels, no hassle.
Benefits of the integration:
- Enable brands to offer a personal digital wallet for each customer to accumulate all rewards, gift cards, and store credit refunds.
- Allows businesses to manage all customers’ store credit in a single dashboard with more access and visibility.
- Incentivize customers to return to your store with Rise.ai store credit, by issuing bonus store credit instead of refunds.